How ONE Bad Business process Doomed GM

Just had to draw your attention to this excellent post entitled 'How ONE Bad Business Process Doomed GM' from the Bex Huff blog.

Look at the article and - as you read the decisions made by GM regarding their business process - think carefully about what the issues are associated with this. Try to understand exactly what problems will ultimately arise as a result of it and then ask yourself 2 questions

1) Why couldn't the GM senior management see this?
2) How many similar decisions are you making in your organisation?

Eye opening commentary from Brian Huff. Great post, Brian!

Reminder: 'The Perfect Process Project' is still available. Don't miss the chance to get this valuable insight into how to make business processes work for you.

Click this link and follow the instructions to get this book.

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