Pegasystems Brings Social Media Collaboration to BPM Solution
10/14/2009
Pegasystems Inc., (NASDAQ: PEGA) today announced enhanced ease of use and functionality to its social media and collaboration capabilities. Now, its industry-leading SmartBPM� not only enables process owners and clients, but also their customers, to share ideas and suggestions in real-time. Process discovery is accelerated, and teams work on process iterations more collaboratively and dynamically.
ebizQ received the following:
Pegasystems� SmartBPM uses social media as an interactive and real-time collaborative environment to aid the planning and execution of business improvement projects. By extending is existing tools for ad hoc collaboration, SmartBPM makes it even easier for project teams to connect, add user-generated content, vote, and rank items associated with any given project. By reaching out to customers and clients, SmartBPM now allows critical real-time customer feedback into the process improvement process.
Highlights / Key Facts:
- Process Stickies, Wikis, and Chat � New, real-time, electronic process sticky notes offer a quick way to capture comments, issues, or new opportunity for improvements. Process wikis support group editing and consensus for collaborative discussion. Instant messaging chat brings multiple people into discussion threads within the context of SmartBPM solutions.
Team News - Process participants can post and receive dynamic updates for project team members. Alerts, update notifications through familiar tools such as RSS Feeds, collaborative discussions, votes and polls help keep teams informed and focused.
Collaboration on SmartBPM Resources - Adapters for popular collaboration tools to support long running processes. If teams are using tools such as Facebook, LinkedIn, or SharePoint, they can embed links to Pegasystems� SmartBPM resources for expanded collaboration.
Cloud-based collaboration - All the native collaboration capabilities in SmartBPM are available in the cloud-based SmartPaaS� offering.
Supporting Quotes:
Dr. Setrag Khoshafian, Vice President of BPM Technology at Pegasystems:
�SmartBPM and social networking tools are completely complementary. On the one hand, SmartBPM provides the context for collaboration, both when building solutions, as well as when executing SmartBPM process applications. On the other hand, SmartBPM leverages social networking for collaborative improvement of BPM solutions.�
Kerim Akgonul, Vice President of Product Management at Pegasystems:
�We are providing users the ability to use the same tools and functionality that they are comfortable using outside of the office. This will allow project teams and users with more effective and timely ways to communicate with each other.�
Janelle Hill, Research Vice President at Gartner:
�BPM initiatives can benefit by using social media to enhance collaboration among business and IT roles engaged in the act of composition as well as with customers, partners and other external stakeholders. This is important in all styles of process and especially important in unstructured processes. Extreme collaboration throughout the process improvement lifecycle - from discovery through optimization - in the context of now will contribute to higher process performance. Social media supports a complete, customer-in approach, delivering the voice of the customer back to those that need to hear it the most.�
Pegasystems Brings Social Media Collaboration to BPM Solution
The Free Consulting Offer: It's back!
"When you're up to your a*s in alligators it's sometimes difficult to remember that the objective was to clear the swamp"
Yes, It's back again.
The GCP Consulting free consulting offer. For a limited time only.
Here's the deal:
I consult to organisations that want to get better. Companies who are in the grip of an economic downturn and who want to reduce their costs and overheads to increase and improve their bottom line. A lot of companies know how to do this (or think they do). But a lot of them don't know how to do it and need help.
According to Gartner, BPM is the most important business initiative on CIO and CEO's plates this year - maybe in a big way, maybe in a small way. Presumably this means that a lot of these executives are looking to get started in this. I believe that this is not just big businesses, but smaller ones too: the companies who are, say, mature businesses with less than 50 people. Or it could be the larger companies that are spread across different locations etc. Either way there is a lot of confusion about what needs to be done, what the potential problems are and how they can be approached.
So here's what I am offering:
If you are either:
a) Thinking about putting some sort of process improvement project together
b) In the middle of a process improvement project and seem to be stalled
c) Wondering what you can do to reduce costs and increase profit
d) Trying to document your processes and need someone to help with facilitating a process discovery session
then let me know. I will come in and provide one day's consulting for you to help you understand what you need to do to get things started or what you need to do to make things better in your current project. In fact anything you want to do with respect to process and BPM.
And I will do all this for free! (Considering my daily rate for this is approx £750, this is quite a deal). All you pay are travel expenses - and I'll travel just about anywhere to do this. Globally.
I'll even throw in a copy of my ebook "The Perfect Process Project" for you to keep and use as you see fit.
What's next?
If you want to take advantage of this offer then let me know via an email to G_comerford at GCP-consulting.com. Let me have your name, contact details, and some information about what you're trying to achieve and - if I think I can add some value to your efforts - I'll be in touch to help you.
That's it. No strings attached. No obligation. Obviously I would like it if you decide later on to bring me on board your project for some paid work, but there is no obligation to do so. Yes, your details will be added to my mailing list, but that's spam free and is only used to keep you up to date with developments in the BPM world. But that's it.
Think about it. Do you have anything to lose? Does anyone you know need something like this? Tell them too!
I look forward to hearing from you
P.S. Contact me now and see whether we can get something worthwhile moving in your organisation
Image courtesy Daquella Manera
Reminder: 'The Perfect Process Project' is still available. Don't miss the chance to get this valuable insight into how to make business processes work for you.
Click this link and follow the instructions to get this book.
For more about me check out my "About Me' page
All information is Copyright (C) G Comerford
BPMS vendor Cordys enabling business with eye to cloud development
Netherlands-based BPM vendor Cordys this month struck a reseller partnership with large services and system integrator CSC. Cordys offers BPM software as a service (SaaS) that leverages a service-oriented architecture and comprises various pieces all built from the same set of Web services
5 Simple Questions to see if your Business Process can be modeled and Automated using Workflow Software | ProcessMaker Blog
I receive questions literally every day from companies that are looking for workflow software and/or business process management software to automate workflows and automate web-form processing. Most of my team tell me that I am the worst sales person they have ever seen. You see, after 10 minutes on a phone call I will often tell a potential customer that his/her process cannot be modeled in workflow software and cannot be automated using business process management software and bpm technology. And then I will often recommend another type of software and another software company.
An interesting perspective from a BPM vendor. Not sure I totally agree with the conclusions derived from the 5 answers, but I think they are valid questions anyway. What are your thoughts on this?
Rick Geneva - The next trend (BPM and the Cloud)
The next trend
September 14th, 2009 in Process Modeling, SOA, Uncategorized | leave a response
In the IT world, trends come and go. The next “must have” or “must do” today is a dust collector tomorrow. Recently I had a conversation with a colleague about BPM, and whether or not it will continue to be a growing trend, or are its days numbered? He said to me “are you still doing that process stuff? BPM is old news.” My reply to this was simple. While trends of automating processes come and go, process management has been around since before the computer. The computer enables people to be more efficient in many ways. But the software you use today is constantly being replaced by latest, greatest trend. BPM is not software. It’s not something you buy. It’s something you do. There are many systems on the market based on older technologies that make them go out of favor as new systems emerge. But to say that BPM is ancient history would be like saying that business its self is ancient history as well.
A rather long - but detailed - post on BPM and the cloud from Rick Geneva
Reportlinker Adds Business Process Management (BPM)
Reportlinker Adds Business Process Management (BPM)
NEW YORK, Oct. 8 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue.
Reportlinker Adds Business Process Management (BPM)
http://www.reportlinker.com/p0153907/Reportlinker-Adds-Business-Process-Management-(BPM).html
The 2009 study has 609 pages, 211 Tables and Figures. Worldwide are poised to achieve significant growth as BPM is used to achieve more efficient automated process.
The markets are anticipated to expand to provide productivity improvements for the enterprise. Worldwide BPM is poised to achieve significant growth as enterprise software offered by vendors provides competitive advantage to users because the cost of improving functionality is spread across the broad base of users. The markets are expanding in response to the need to provide core productivity improvements for business innovation.
Business process management (BPM) aims for the achievement of greater value from existing software assets. IT investment allows the business process to be used to capture information electronically and automate services delivery. BPM is used to dynamically manage business logic with integrated application services. Business process management (BPM) is a central aspect of enterprise software.
BPM vendors have strength across major areas of business evaluation. BPM is used for connection, integration, and service-oriented architecture (SOA) process management. IBM is the leader in every infrastructure segment, providing robust functionality. IBM enhanced its high position in this space via its strong support for both BPM and SOA. Both structured and unstructured process flows are automated via IBM middleware. Middleware is core to BPM for all vendors.
Customer response and supply chain modules represent significant aspects of business process management (BPM). BPM has achieved the ability to manage human interactions for process and to achieve application to application process implementation. Attaching information to rules in an automated manner means existing business IT systems can operate more efficiently.
BPM adoption is generally at the departmental level. This will change as the mainframe and shared workload become a more significant aspect of the market. Growth is driven by automated process. The value of automated process is at the very definition of the large enterprise. Process-centric organizations depend on BPM at the core of the IT initiatives. BPM works for supply chain initiatives, it works for partner collaboration, it works for management of all systems in the enterprise.
The market for BPM products is evolving. Technological change brings robust functionality. Cloud computing and SOA represent a way to implement flexible systems. Business process integration software addresses a range of requirements. A comprehensive suite of application integration solutions can be applied to business process management.
Business process management (BPM) and services oriented architecture engine markets at $1.8 billion for licenses, maintenance, and services in 2008 are expected to reach $6.2 billion by 2015.
Business Process Management (BPM) Executive Summary
BPM Cloud Technology Impact
BPM Market Driving Forces
Business Process Management License, Maintenance, and
Services Market Shares
Business Process Management Market Forecasts
1. Business Process Management (BPM) Market Definition and Market Dynamics
1.1 Business Process Management Platforms
To order this report:
Reportlinker Adds Business Process Management (BPM)
http://www.reportlinker.com/p0153907/Reportlinker-Adds-Business-Process-Management-(BPM).html
More market research reports here!
Nicolas Bombourg
Reportlinker
Email: nbo@reportlinker.com" target="_blank">nbo@reportlinker.com
US: (805)-652-2626
Intl: +1 805-652-2626
SOURCE Reportlinker
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