I receive questions literally every day from companies that are looking for workflow software and/or business process management software to automate workflows and automate web-form processing. Most of my team tell me that I am the worst sales person they have ever seen. You see, after 10 minutes on a phone call I will often tell a potential customer that his/her process cannot be modeled in workflow software and cannot be automated using business process management software and bpm technology. And then I will often recommend another type of software and another software company.
An interesting perspective from a BPM vendor. Not sure I totally agree with the conclusions derived from the 5 answers, but I think they are valid questions anyway. What are your thoughts on this?