More business process outsourcing (BPO) service providers in India will exit the market in coming years, as it is difficult for them to
stay afloat in the current form due to the slowdown, according to a study released here Wednesday. “One-quarter of the top business process outsourcing (BPO) service providers will not exist as separate entities by 2012,” said the study by IT research and advisory firm Gartner.
via bpo.biz
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