Here are some of the links posted over on the Process Cafe Espresso Shots this week1IBM Puts Spotlight on Lombardi at Impact - So IBM are pushing their new aquisition over their own in-house tools ? Bruce Silver has some choice words about that!
BPM Success Factors - I've only been in this business for 20 years do my perspective may be a little new but these two factors seem to be way off the mark. What about management buy-in? What about change management? What about ownership?
Social CRM as provocative disruption. - Some interesting thoughts here on the nature (and relative immaturity) of business rules engines.
Doing the Most Important Thing in an Interrupt Driven World - Jim Sinur puts his finger right on the key issue with BPM - it works by optimising your processes rather than your resources. But is this a bad thing?
< 1 The Process Cafe Espresso Shots is a place for linking to process related articles written by other people that don't merit a full post on the Process Cafe but are still worth your time reading. Sort of an espresso shot of 'The Process Cafe'-eine.
