Here are some of the links posted over on the Process Cafe Espresso Shots this week1Implementing BPM - Nothing new in this article but a couple of common sense suggestions. However as with a large number of BPM related items these success factors are related more to the project itself than BPM as a concept.
Elastic Behavior: The Bane of BPM - Good catch, Jim. As I say in my book you have to measure the process and you have to make people accountable. There are two ways to do this: reward them for exhibiting the right behaviour or penalise them for exhibiting the wrong behaviour. It's not rocket science. Tying process compliance to somebody's performance goals is the ideal way to do this.
1 The Process Cafe Espresso Shots is a place for linking to process related articles written by other people that don't merit a full post on the Process Cafe but are still worth your time reading. Sort of an espresso shot of 'The Process Cafe'-eine.
