Here are some of the links posted over on the Process Cafe Espresso Shots this week1
Unified Communication will play an important role in BPM (why ignore it?) « Curious Cranium - Some thoughts from Ashish Bhagwat at the Curious Cranium blog about Unified communication and the linkage to Business Processes
Swimlanes: The Tide Is Turning - Sourcing Shangri-La - Oh ho - Is there a revolt brewing? The statement is made. The challenge is thrown do "Get rid of swimlanes'. OK. let's assume I can align with that. What would we replace them with?
BPM Benefits: Myth or Reality? - Tech for Tomorrow - A short but sweet article that pinpoints some of the reasons BPM projects fail: high expectations, lack of support and cultural issues
The Best of BPM -- Why today's BPM is Changing the Game - Terry Schurter's thoughts on BPM and the evolution of the discipline. Pay specific attention to his discussion of Lean BPM
When Exceptions Are the Business Process Rule: ITBusinessEdge.com - Some interesting thoughts on how and why rules management is actually exceptions management.
1 The Process Cafe Espresso Shots is a place for linking to process related articles written by other people that don't merit a full post on the Process Cafe but are still worth your time reading. Sort of an espresso shot of 'The Process Cafe'-eine.
