Here are some of the links posted over on the Process Cafe Espresso Shots this week1
Wiki Tuesday: Wikis at RBC - Some interesting thoughts and comments from the experience of using wikis at the Royal Bank of Canada. It struck me that a lot of the problems they're having here in adoption are similar to the main BPM adoption problems that occur in businesses.
Some quick thoughts on 'As is' modeling - Details of a conversation I had on Twitter about 'As Is' processing and why you should be doing it
Using IT to enable a lean transformation - McKinsey Quarterly - Business Technology - Organization - A case study on the use of Lean in a large European Bank (Registrarion required)
1 The Process Cafe Espresso Shots is a place for linking to process related articles written by other people that don't merit a full post on the Process Cafe but are still worth your time reading. Sort of an espresso shot of 'The Process Cafe'-eine.
