Here are some of the links posted over on the Process Cafe Espresso Shots this week1
Knowledge Management (and beyond!) with Metastorm - The importance of knowledge management to the organisation
Ovum Decision Matrix: Selecting a Business Process Management Vendor #BPM - A fifteen page PDF that goes through the information you need to consider.
TravelDealsUK: Heathrow saves £30 million with business process management - The Industry Standard - How the folks at Heathrow airport saved millions with a BPM system from Pega.
McKinsey: Get Ready For Sensor-Driven Business Models - An Interesting report which has implications for processes through the use of data collection and management.
5 Reasons Businesses Still Hate Enterprise Software - From Forrester comes a list of reasons companies don't like e terpeise software. Amongst the reasons: it's too expensive
Chasing Rabbits with BPM « Thoughts on Collaborative Planning - A great little article on how collaboration can help BPM. Actually quite a big article....
Avoid Big Software Glitches, Learn from the Experiences of Others - Some sobering thoughts on the current problem of software glitches when the world runs on software
Coming next week on The Process Cafe:
"Why the little things count in BPM" - A story of corporate wrongdoing and how a small process change could have prevented it all from happening.
1 The Process Cafe Espresso Shots is a place for linking to process related articles written by other people that don't merit a full post on the Process Cafe but are still worth your time reading. Sort of an espresso shot of 'The Process Cafe'-eine.