Jim Sinur over at Global 360.com makes a good case for process being free. But one of the questions I have floated to him is the following: "If process is 'free' or indeed if it is a net profit centre, why aren't more companies jumping onto this?" It would seem to be to make good business sense to do this as it will
- Improve your business
- reduce your costs
- potentially do the above for zero net cost
What are your thoughts on this?
(The link to Global 360 has been changed to a mirror posting at BPM Enterprise.com as Jim's blog at Global 360 has been deleted)